Return & Replacement Policy
We offer a 7-day replacement window, which means you can request a replacement within 7 days of receiving your item. Refunds are not provided under any circumstances unless explicitly mentioned.
To be eligible for a replacement:
The item must be unused, unopened, and in its original packaging.
You must provide the receipt or proof of purchase.
Report any damaged or defective items within 48 hours of delivery, along with supporting photos/videos.
How to request a replacement:
Email us with your order details and reason for the request.
Once approved, we’ll provide instructions on where to send the item.
Items sent without prior approval will not be accepted.
Replacement Terms:
Replacements are subject to stock availability.
If a replacement is not available, we may offer an alternate item of equal value.
Approved replacements will be dispatched within 7–10 business days of receiving the returned item.
Shipping Policy
We strive to process and dispatch orders promptly.
Delivery is typically completed within 10–15 business days after order confirmation/payment.
Delays may occur due to location, courier issues, or force majeure events.
You will receive tracking details via email or SMS once shipped.
Shipping Charges:
Shipping charges (if applicable) are calculated at checkout.
Free shipping may be available for select items or order values.
Shipping charges are non-refundable.